OnStar Opens ‘Crisis Assist’ Emergency Services to Those Affected by Edouard

nStar Opens ‘Crisis Assist’ Emergency Services to Those Affected by Edouard

OnStar Provides All Services to All Subscribers Affected, Regardless of Plan

DETROIT, Aug 05, 2008 /PRNewswire via COMTEX/ — OnStar reminds its subscribers
in Texas and Louisiana that a simple push of the OnStar button in GM vehicles
will put them in contact with specially-trained Crisis Advisors. OnStar’s Crisis
Assist capabilities include specially trained Crisis Advisors, who will help
with:

– GPS Positioning: Contact emergency responders if needed and direct them
to the subscriber’s location, using OnStar’s embedded cellular calling
system and Global Positioning System (GPS) satellite technology, which
pinpoint a subscriber’s location when he or she contacts an advisor.

– Emergency Services Notification:Inform appropriate public safety
officials when a subscriber contacts OnStar about someone in need of
emergency assistance.

– Emergency Calls: Connect subscribers to loved ones, family and friends.

– Emergency Directions: Provide real time crisis information and
centralized assistance for food, water, shelter locations and hotel
accommodations along with information on road closures, power outages,
and weather updates.

“When fires, hurricanes, floods, or tornadoes affect our customers, OnStar opens
its services to all affected subscribers,” said Scott Kubicki, Vice President,
OnStar Subscriber Services. “Louisiana and Texas residents are encouraged to
press the OnStar button on their GM vehicle for information about the storm,
shelter information and routing.”

OnStar has opened services recently for subscribers affected by Hurricane Dolly
and the Southern California earthquake.

Preparation is the best defense in any kind of crisis. For more information on
OnStar Crisis Assist, visit http://www.onstar.com .

About OnStar by GM

OnStar, a wholly-owned subsidiary of General Motors, is the leading provider of
in-vehicle safety, security and communication services. OnStar is available on
more than 50 MY 2009 GM models. OnStar is standard for one year on nearly all new
GM retail vehicles in the United States and Canada. OnStar provides services to
more than 5 million subscribers in the U.S. and Canada. OnStar ranked at the top
of the latest Consumer Telematics Vendor Matrix released by ABI Research in 2008.
More information about OnStar can be found at http://www.onstar.com/.

SOURCE General Motors Corporation
http://www.onstar.com

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